Frequently Asked Questions

Can I view your stationery collections?
We offer a free no obligation consultation to discuss your wedding stationery requirements in your own hiome. Alternatively check out our wedding shows page to see where you can find us next. Don't hesitate to contact us by phone or email.

Can I choose my font and text?
You can choose your font from our list below, or if you have one of your own let us know what it is called and we'll do our best to use it for you. We do recommend that you use a font which is legible for your guests to read. If you like a more script font this can be used for the bride and groom's names.

Can I change the design to suit my needs?
We are always happy to colour coordinate and alter our designs to suit your personality and wedding theme.

Can I order a sample?
Yes, samples are charged at the price per item plus postage. The sample cost will be deducted from your final order. Just contact us with the following details: your email and postal address, telephone number, the details of which collection, style and colour you'd like to order and we'll send you an invoice with all the details you'll need.

When to order?
We suggest you order your stationery as soon as possible as we allocate the time in our diary to design and make your order. We take orders up to two years in advance.

How to order?
You can complete the online order form. If you prefer a hard copy let us know and we will post it to you.

What deposit is required?
A 50% deposit is required based on your estimated numbers at the time of booking.

How to pay?
Payment can be by Bacs transfer to the account detailed on your invoice, by cash or cheque made payable to Pretty Formal before receipt of your order.

Will I see a proof of my stationery before delivery?
You are included every step of the way. Once you have completed and returned your order form, proofs will be sent to you via email for your approval. Once you are happy you will receive a sample of your stationery by post for your final approval. There are some stationery items where it is not possible to post a proofs eg table plan, guest book. However you will receive email proofs for your approval.

How much will postage cost?
We make no profit on postage. Before your order is dispatched you will be advised of the postage cost and options.